Documentation

Documentation is critical to the success of any project, especially when managing a client's diverse set of servers and systems

Many companies do not have good documentation of their current systems, so a key part of any NetCloud project is fully documenting the system, both for good records and so we can properly understand and manage the systems. Documentation includes every aspect of a server or system, including the hardware, boot systems, OS details on many levels, device drivers, networking, security, installed packages and versions, firewalls, startup/shutdown scripts, logging, name services, time services, authentication, RAID, and many other things including details of every installed application such as Apache, JBoss, BIND, etc.