Expert Support Team

NetCloud's team is simply the best in the industry and our most important asset. We have engineers from China, the U.S., France, Argentina, and around the world, each experts in their area. Many have NetCloud's own Tier 1 certifications and others have 10-20 years experience in world-class system operations and management. Further, we believe that our local Chinese staff should become the best in the world and quickly move up the ladder to senior engineers and technology experts.

As China’s Leading Internet Server Management Company, we manage hundreds of mission-critical internet servers in IDCs across China. Our customers trust our expert technical advice and world class support.  After all, our core focus is to provide you with high-performance, secure, reliable servers and save you money.

Using our expert-level server management, you will get:

• Expert Monitoring and Response Action Alerts to keep your site up 24x7. So you can sleep sound at night knowing our team is actively monitoring your server operations.

• Expert Architecture and configuration that maximize scalability and reduce system failures by up to 90%

• Expert Security that keeps your systems and data safe from hackers, competitors, and employees

• Expert Performance Tuning that can increase performance 2-10x with up to 50% less hardware

• Expert Technology, including Cloud Computing/Virtualization that provides scalability, flexibility, and significant cost reduction

• Expert Network Strategies that solve China’s north/south connection problem

• Expert Cost Reduction, often saving our customers 10-70% on IT Operational costs