OpsStack
A one-stop operation and maintenance platform.
Integrated design, construction, management, monitoring, troubleshooting and ITIL work orders, project management, notification center, communication center and other functions, operation and maintenance team to solve problems.

Ops Engineer Dream System

ChinaNetCloud brings together its 8 years of deep experience building and managing large-scale Internet systems to release OpsStack, every Ops Engineer’s dream toolset.  A Full-Stack Single-Pane-of-Glass Design, Build, Manage platform that integrates dozens of tools, systems, and technologies to handle every part of every system, on every cloud and in every environment.

OpsStack vastly improves the tools and integration available to operations teams in China, and around the world, allowing our customers to see everything they care about, all in one system.  Most importantly, OpsStack enables a real increase in productivity and speed for our team to architect, design, and build large-scale systems, as well as manage, monitor and optimize them.

Unified System & Tools

The centralized OpsStack platform provides a vast set of dozens of advanced operations tools, and an integrated view of the entire system at every level, including automating services crucial to ‘always on’ security and monitoring, which can foresee and prevent issues before they happen.  OpsStack provides a variety of views, methods, and data sets to see past, present, and future configurations, access history, ssh access, logs, and much more across every possible service, cloud, and technology including PHP, Java, Linux, Windows, MySQL, Mongo, pgsql, plus clouds such as AWS, Azure, Aliyun, UCloud, etc.

Easier & Faster Troubleshooting

OpsStack, which continues to evolve, is available exclusively to ChinaNetCloud customers, and supports every layer of any system, including full API support for all common clouds and a variety of 3rd party tools such as China’s OneAPM and AQDog.  More integrations, tools, and 3rd party APis are being added each month.

The OpsStack platform also allows collaboration and coordinated workflow between ChinaNetCloud’s operations teams and the customer, as they share the same views including of tickets of all types, work logs, histories, timelines, statistics, and more.  This allows for rapid co-working on critical issues, shared design and notes plus history, and emergency or critical incident management.

Improved Performance & Tuning

OpsStack also directly supports ChinaNetCloud’s pioneering Internet OaaS, or Operations-as-a-Service, also supported by a dedicated expert teams for 24×7 real time operation management.  With hundreds of customers across e-commerce, SaaS, new media, IOT, mobile, gaming, social media, video, portal website, P2P and O2O industries, our customers run on all major clouds, on all major technologies, and support hundreds of millions of end users in China and beyond.

Design & Build

Design is the heart of new systems, and while most teams create a nice architecture, they often neglect the lower level design and configuration details, down to the level of each possible option for every version of every cloud service, software system like Nginx or MySQL, and the OS itself.  Not to mention checking each against best practices for reliabilty, performance, and security.
- 500 Point Rule & Template-Based Design System
- Export and Build on major clouds, install common software
- Post-build QA
- Cloning
- Migrations
- Changes & Updates

Clouds & Docker

OpsStack supports all common clouds via APIs, including new system setup, automatic documentation, monitoring, reporting, and security controls.  DevOps technologies such as Docker, Jenkins, and more.
- AWS, Aliyun & Common Clouds
- Reporting for Security, Resources, Billing
- IAM Role, Key, Reporting Support
- Bi-Directional Cloud Creation and Reverse Engineering
- Docker support for design, installation, configuration, and monitoring

CMDB & Audit

The Configuration Management Database deeply scans each system, server, and service to gather all configuration data for review, versioning, comparison, and alerting.  For more detailed than any CMDB on the market, OpsStack knows everything about everything and tracks every change.  This also allows detailed search such as for specific options, features, and subsystems to check and ensure best practices, consistency, and change control.

- Deep CMDB collectors
- Covers all common software and services
- Server comparisons
- Version Control & Change History
- Alerting on changes
- Audit Reports with recommendations

Monitor & Alerting

Monitoring is the heart of any operations platform, alerting to system problems with data trending, graphs, and analyses.  Including deep monitoring of up to hundreds of points per server, service, and system.  OpsStack provides a variety of monitoring options by Agents, SNMP, scripts, and sockets along with centralized syslog and security monitoring plus package and software update tracking.

- Cluster-Aware Alerting
- Rule-Based Priorities
- MySQL all variables and status
- Java JMX support for all points
- Logs & Log Alerting such as OOM
- Extensible & Customizable

Troubleshooting

Real operations systems need to help engineers troubleshoot, to maintain system reliability, performance, and security.  This includes in-depth diagnostic, history, knowledge bases, run books, expert systems, diagnostic indicators, real-time distributed CLI tools, and monitor data and tools, root-cause analysis functions, group chat and team tools, and more.  This includes specialized technical centers for each major function such as load balancers, databases, web servers, Java, and more to really serve both junior and senior engineers working on a problem, especially at 2am.

- Tech Centers
- Distributed CLI tools
- Real-time data
- Knowledge Bases
- Runbooks & Procedures

DevOps & Automation

DevOps is taking over the world, and of course OpsStack supports this, its technology, tools, and teams.  This includes Docker, cloud automation, auto-scaling, and cloud services such as RDS and Elastic Cache.  Jenkins and other tools are being integrated to support continuous integration and deployment.

- Actions
- Docker Support
- Cloud Service
- CI/CD Support
- Jenkins Integration

Performance & Tuning

Speed and performance is critically important to every system, especially on mobile and with increasing micro-services and AJAX.  OpsStack supports performance tuning via its Tech Centers for every common technology, such as DBA Centers, Java Centers, and more, each with integrated monitoring, best-practices, and 3rd party tools such as Percona Tools.  Integration with popular APM tools such as New Relic and Tingyun are included for developers.

- DBA Center
- Java Center
- APM Integration
- Load Balancer
- Web Servers

Security

OpsStack is very focused on security, of every level and piece of every system.  It includes a number of tools all integrated into the Security Center, looking at every part of the system from the cloud to servers to Docker to each service to web and OSWASP scanning.  Audits, best practices, and alerting help ensure servers are kept safe.

- Security Center
- OSSEC Tools
- Security Audit
- Qualys & AQDog Integration
- Log Scanning
- IAM Manager & Reporting
- Hardened Configurations

ITIL Ticketing

OpsStack allows users to create tickets, either manually or automatically from monitoring alerts, for all types including Incidents, Problems, Projects, Tasks, Requests, Alerts, and more.  Tickets support priorities, time estimates and tracking, reporting, escalation, approvals, work logs, and more.

- Ticket System
- Auto Ticket from Monitoring
- Incident & Problem Management
- Change Management
- Work Logs
- Jira Integration

Reporting

Great systems allow you to access, report, and analyze all the data they collect.  OpsStack has a dynamic reporting system that can report on any data in any part of the system in any way.  This allows users to build reports and analyze data their way, continually changing them as they like, plus sharing with other team members as needed.

- Dynamic Reporting
- Built-in Reports
- Report Templates
- Shared Reports
- Scheduled Reports

Much More

OpsStack includes a lot more for the working operations engineer, with lots of additional smaller tools, systems, centers, and features to makes life easier, troubleshooting faster, and general operations more efficient, more organized, and more secure.

- Backups, Logs, Integrations

OpsStack Demo

OpsStack is build by Ops and use for Ops. This overview demo will help you to go through with the system and you can see directly about what is OpsStack and what is in there, included main features like ASSS hierarchy, Tech Center, Docker, Monitoring and Cloud center, etc.

 

OpsStack A-S-S-S Hierarchy Introduction

This demo is more detailed introduction about Account - System - Server - Services hierarchy, go through how to check,investigate and organizse all assets, and do cross searching from different pages and feature modules.

OpsStack Account Introduction

This demo is a more detaild introduction for Account page, included Acount center, contact center and key management. Account center is the most important part in Account page, which provide you the whole list of current system in your account. It is also a path for you to go to system directly through it.

OpsStack System Introduction

This demo is a more detailed introduction for System page, which provide you a whole system list. And in the system page, you can get your system diagram, serves’ info, service groups’ info, releated tickets and alerts, contacts’ info, SSH and email history, etc.

OpsStack Docker Introduction

This demo introduce about how Docker center can help you with you operation. From the Docker center, you can get all your containers info, like total ammount, running/paused/crashed/exit containers, and image info. You can also get to know detail info in each container and image. Also you can see your registry list in Docker center.